At fbm app, we believe that gaming should always be a source of entertainment — never a source of stress or harm. This page outlines the tools, guidelines, and support resources we provide to help every Philippine player stay in control of their gaming activity.
Gaming on fbm app is designed to be enjoyable, but we recognise that for some players, it can become difficult to stay in control. We take our responsibility seriously and have put in place a range of practical tools and policies to help every player in the Philippines manage their gaming activity in a healthy and sustainable way. Whether you are a casual player or someone who games more regularly, the resources on this page are here to support you.
One of the most effective ways to stay in control of your spending is to set a deposit limit on your fbm app account. You can choose a daily, weekly, or monthly cap that reflects what you are genuinely comfortable spending on entertainment. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period, giving you time to reflect before making any changes. Reducing your limit, on the other hand, takes effect right away. We encourage all Philippine players to set a deposit limit when they first register, even if they feel confident about their spending habits. This simple step can prevent impulsive decisions during extended gaming sessions and helps you keep your entertainment budget clearly defined.
It is easy to lose track of time when you are engaged in a game you enjoy, which is why fbm app provides session time reminders that alert you after a set period of continuous play. You can configure these reminders in your account settings to appear at intervals that suit your routine — for example, every 30 minutes or every hour. When a reminder appears, you will see a summary of how long you have been playing and how much you have spent during that session, giving you a clear picture of your activity before you decide whether to continue. These reality checks are not interruptions — they are a moment of transparency designed to keep you informed and in control. Players in the Philippines who use session reminders consistently report a more relaxed and enjoyable gaming experience overall. We recommend enabling this feature as a default part of your account setup.
If you feel that your gaming is no longer something you can manage comfortably, fbm app offers a self-exclusion option that allows you to suspend your account for a defined period or indefinitely. During a self-exclusion period, you will not be able to log in, place bets, or access any gaming features on the platform. You can request self-exclusion for periods ranging from one week to a permanent closure, depending on what you feel is appropriate for your situation. To activate self-exclusion, contact our support team directly and they will process your request promptly and without judgement. We will not send you promotional communications during your exclusion period, and we will not make it easy to reverse a long-term exclusion without a meaningful waiting period. Taking a break is a sign of self-awareness, and we fully support every player who chooses to do so.
fbm app is strictly an adult platform and is only available to players who are 21 years of age or older, in accordance with Philippine gaming regulations. We verify the age of all players during the registration process and may request additional documentation if there is any doubt about a player's eligibility. If you share a device with younger family members, we strongly recommend using your device's parental control features to prevent unauthorised access to the platform. Never share your login credentials with anyone, and always log out of your account when you are finished playing on a shared device. If you suspect that a minor has accessed your account or any gaming platform without authorisation, please contact our support team immediately so we can assist you. Keeping gaming away from minors is a shared responsibility, and we take our part in that seriously.
Problem gambling can affect anyone, regardless of how experienced or disciplined they are as a player. Some signs that gaming may be becoming a concern include spending more than you can afford, chasing losses, neglecting work or personal relationships because of gaming, or feeling anxious or irritable when you are not playing. If any of these signs feel familiar, it is important to take them seriously and seek support rather than continuing to play in the hope that things will improve on their own. fbm app encourages all Philippine players to be honest with themselves about their gaming habits and to use the tools available on this page if they feel they need help. You can also speak to a trusted friend or family member, or reach out to a professional support organisation in the Philippines. There is no shame in asking for help — it is the most responsible thing you can do.
A quick overview of the player protection features built into your fbm app account.
Set daily, weekly, or monthly deposit caps directly from your account settings. Reductions apply instantly; increases require a cooling-off period.
Receive automatic alerts after a set period of play, showing your session duration and spending so you can make an informed decision to continue or stop.
Suspend your account for a chosen period — from one week to permanent closure. Contact support to activate this at any time, no questions asked.
Review your full transaction and gaming history at any time from your account dashboard to keep a clear picture of your spending patterns.
Age verification is mandatory at registration. We recommend using device-level parental controls and never sharing your login credentials with others.
Our support team is available to help you activate any responsible gaming tool, answer questions, or guide you toward professional help if needed.
Straightforward answers to what Philippine players ask most about staying safe on the platform.
You can set a deposit limit by navigating to the responsible gaming section of your account settings after logging in. From there, you can choose a daily, weekly, or monthly limit that reflects your personal budget for entertainment. The limit takes effect immediately once you save it, and any reduction you make is applied right away. If you want to increase your limit, a mandatory cooling-off period applies to give you time to reconsider. If you have trouble finding the setting, our support team can walk you through the process — just reach out through the contact details on our FAQ page.
If you chose a fixed-term self-exclusion, your account will remain suspended until the period you selected has fully elapsed. After that, you will need to contact our support team to request reactivation — it does not happen automatically. For longer exclusion periods, we apply an additional reflection window before processing any reactivation request, to ensure the decision is considered carefully. If you opted for a permanent closure, reactivation is not available. We encourage any player returning after a self-exclusion to review the responsible gaming tools available and consider setting deposit and session limits before resuming play. Your wellbeing always comes first.
If you feel that gaming is having a negative impact on your finances, relationships, or mental health, we strongly encourage you to seek support as soon as possible. You can start by contacting our support team, who can help you activate self-exclusion or other account restrictions immediately. In the Philippines, the Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming resources and referrals to professional counselling services. Speaking to a trusted person in your life — a friend, family member, or counsellor — is also a valuable first step. You can also find additional guidance on our FAQ page. Remember that reaching out for help is a sign of strength, not weakness, and there are people ready to support you.
Create your account today and take advantage of our full suite of responsible gaming tools — built to keep every Filipino player in control, every session.