This Privacy Policy explains how fbm app collects, uses, stores, and protects your personal information when you use our platform at fbmapp.org. We are committed to keeping your data safe and handling it responsibly in line with Philippine data privacy law.
When you register an account on fbm app, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and any government-issued identification documents submitted during the verification process. We also collect technical data such as your IP address, device type, browser information, and session activity logs each time you access the platform. Payment-related information — including transaction records and the payment methods you use — is recorded to process deposits and withdrawals accurately and securely. If you contact our support team, the content of those communications may also be retained as part of your account record. We only collect information that is relevant and necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
The personal data we collect is used primarily to operate and maintain your account, process transactions, and deliver the gaming services available on fbm app. We use your identity and contact information to verify your eligibility to play, communicate important account updates, and respond to any support requests you submit. Transaction data is used to process deposits and withdrawals, detect unusual activity, and maintain accurate financial records as required by applicable Philippine regulations. Technical and session data helps us monitor platform performance, identify and resolve technical issues, and improve the overall user experience for Filipino players. We may also use your contact details to send you service-related notifications — such as security alerts or policy updates — but we will not send you unsolicited marketing messages without your consent. All data processing activities are carried out on a lawful basis, either because they are necessary to fulfil our contractual obligations to you or because we are required to do so under Philippine law.
fbm app does not sell your personal information to third parties, and we do not share your data with external organisations for their own marketing purposes. We may share limited personal data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific functions. All third-party service providers we work with are required to handle your data securely and in accordance with applicable data protection standards. We may also disclose personal information to Philippine government authorities, regulatory bodies, or law enforcement agencies when we are legally required to do so, or when disclosure is necessary to protect the rights, safety, or property of fbm app or its users. In the event of a business restructuring or transfer of ownership, your data may be transferred as part of that process, and you will be notified in advance where required by law. We will never disclose your data in a way that is inconsistent with the purposes described in this Privacy Policy.
Your personal data is stored on secure servers and protected using industry-standard technical and organisational measures designed to prevent unauthorised access, disclosure, alteration, or destruction. We use encryption, access controls, and regular security reviews to maintain the integrity of the data we hold on behalf of our Filipino players. Access to personal data within our organisation is restricted to staff members who need it to perform their job functions, and all such staff are bound by confidentiality obligations. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your fbm app account and to keep your login credentials confidential. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by our legal and regulatory obligations. When data is no longer needed, it is securely deleted or anonymised in accordance with our data retention procedures.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have a number of rights in relation to the personal data we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold on your account, and the right to request corrections if any of that information is inaccurate or incomplete. You may also request the deletion or blocking of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations we may have to retain it. If you believe your data has been processed in a way that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, you may contact our support team using the details provided in the Contact section of this page. We will respond to all data subject requests within a reasonable timeframe and in accordance with applicable law.
fbm app uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a user. Essential cookies are required for core platform functionality — such as keeping you logged in during a session — and cannot be disabled without affecting your ability to use the service. We also use analytical cookies to understand how players interact with different parts of the platform, which helps us identify areas for improvement and optimise performance for users in the Philippines. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. Any data collected through cookies is handled in accordance with the same data protection standards that apply to all other personal information described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered users through the platform or by email, and the updated policy will be published on this page with a revised effective date. Your continued use of fbm app after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. If you have questions about any aspect of this policy, please refer to our FAQ page or review our Terms and Conditions for further context. This policy was last reviewed in 2025 and applies to all users of the fbm app platform in the Philippines.
Quick answers to what Filipino players ask most about data handling on our platform.
No. fbm app does not sell your personal information to any third party under any circumstances. We only share data with service providers who help us operate the platform — such as payment processors and identity verification partners — and only to the extent necessary for them to perform their specific role. All such partners are contractually required to handle your data securely and in line with applicable data protection standards. Your information is never shared with external organisations for their own marketing or commercial purposes. If you have concerns about how your data is used, you can review the full details in Section 3 of this Privacy Policy above.
You can request access to the personal data we hold about you, or ask us to correct or delete it, by contacting our support team directly. We will acknowledge your request promptly and respond within a reasonable timeframe in accordance with the Philippine Data Privacy Act. Please note that some data may need to be retained for a period after your request if we have a legal or regulatory obligation to do so. If you are unsure about the process, our FAQ page provides additional guidance on account and data management. We are committed to making it straightforward for all Filipino players to exercise their data rights.
Yes. All payment-related data on fbm app is handled using industry-standard security measures, including encryption and access controls that restrict who within our organisation can view transaction records. We do not store full payment card details on our servers — payment processing is handled by certified third-party providers who operate under strict security standards. Transaction records are retained for the period required by our financial and regulatory obligations, after which they are securely deleted or anonymised. If you notice any unusual activity on your account, we recommend contacting our support team immediately and reviewing the security guidance available on our FAQ page.
Your data is safe with fbm app. Create your account today and enjoy sports betting, slots, bingo, and more — built for Filipino players who value both entertainment and security.